Anyway, thanks so much for the advice. By the way, I did not change permissions on the savService. The only thing I did was run a disk cleanup to empty out the recycle bin and to clean up and a scan disk to check for disk errors none were found.
I still need to defragment my disk drive and do Windows Update though which may also help. I still believe I have malware or possibly a virus but I am not sure. From time to time, my computer will just restart itself for no reason i. And a few times, I have seen the blue screen of death but not since last month. I am going to try to run a manual scan later today just to make sure, but the last time I ran a scan nothing was found at the end of January.
Sohpos is great program. I am not sure how my problem resolved itself [ From time to time, my computer will just restart itself for no reason. Not necessarily because of malware. You are running XP and I guess the machine is not the latest and greatest. It could be a lot of things, including the hardware. Anyway, if you have an as yet undetected nasty something still hiding somewhere you'll likely not find it with a regular scan from Windows. If you choose to run it do a detect only scan first.
If it does detect something please follow up here before taking further action. Site Search User. On-Premise Endpoint. Thread Info. RSS More Cancel. This discussion has been locked. Unable to start Sophos Anti-Virus service and the on-access scanning is disabled. Hello, I am writing for some help. If anyone can help, any help is most appreciated. I also prefer to not uninstall and reinstall Sophos.
Error 0x 5. So at this moment, it looks like my system is not being protected which has me worried. SAVI" Thanks in advance. I have attached screen shots to show you what I am seeing just in case I am not clear. Sophos Endpoint Security and Control. JPG View Hide. Hello knotslanding, the symptoms 1. Christian Up 0 Down Cancel. Hello, I want to thank you for your suggested solution. Continuing with your suggestion, here are some follow-up questions: What drivers should I check and how do I go about doing this?
I am kind of weary of deleting or messing things up. How do you determine what or if any driver is causing the problem? And what tool did you use to identify the bad driver or file? Apart from the "local SophosAdministrator group" , do u still have the Default "local administrators group"? I think you should give the best answer on your own.
Brand Representative for Sophos. Guy, so sorry to hear that you had a long wait. Please feel free to ping me in the future too if you have any trouble getting in touch. So glad to hear that it's all solved and your faith is restored.
You don't get any points for it but it is clearly the Best Answer as it is how you resolved your issue. This way, if anyone else has the same issue they can find your resolution. To continue this discussion, please ask a new question. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need.
Learn More ». Get answers from your peers along with millions of IT pros who visit Spiceworks. Filtering mode. Automatic mode. Operations are enabled with the exception of those blocked by pre-defined rules that protect your system.
Smart mode. The user will only be notified about very suspicious events. Interactive mode. User will be prompted to confirm operations. Policy-based mode. Blocks all operations that are not defined by a specific rule that allows them. Learning mode. Operations are enabled and a rule is created after each operation. Rules created in this mode can be viewed in the HIPS rules editor, but their priority is lower than the priority of rules created manually or rules created in automatic mode.
When you select Learning mode from the Filtering mode drop down menu, the Learning mode will end at setting will become available. Select the time span that you want to engage learning mode for, the maximum duration is 14 days.
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